Complaint / Request
Your complaint is important to us and we will endeavour to resolve your issue as soon as possible.
Complaint Escalation Process
Complainer / Requester Information
Name
National ID / Iqama
Communication Information
Email
Country Code
Mobile
Complaint Request Information
Previous Complaint No
Product
Account Liquidation
Cards
Finance
Accounts
SADAD Payment
Point of Sales
Others
Issue
Claim
Delay Solving Claim
Objection on Transaction
Activate and set Credit Card PIN
Other Issues
Issue
Approvals Delay
Request to postpone an installment after an accident
Loan Request
Early Payment
Change Ownership
License Renewal
Other Issues
Issue
Payment or International Payment
Profit Distribution
Subscribe to Phone Banking
Subscribe to Al Rajhi Mobile App
Open Current Account
Status or Account Status
ID or Iqama Update
Objection on Transaction
Claims
Others
Issue
SADAD Issue
Other
Issue
Claims
Cancel Devices
Others
Product Name
CIC Number
Complaint / Request Summary
Required documents
Please, download and fill all presented documents
Account Liquidation Form
Download Account Liquidation Form
Download
Supporting Documents
Passport Copy
Account Liquidation Application
Attach Supporting Document 1
Attach Supporting Document 2
Attach Supporting Document 3
Attach Supporting Document 4
Submit
Submit
Submit